Afsaneh Beauty

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Afsaneh Beauty -Premium Beauty, Curated for You!

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Terms & Conditions

Welcome to Afsaneh Beauty. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

  • These Terms & Conditions govern your use of the Afsaneh Beauty website and services.

  • By placing an order, you confirm that you are at least 18 years of age or accessing the website under parental supervision.

  • Afsaneh Beauty reserves the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • All products displayed on our website are subject to availability.

  • Product images are for illustration purposes only; actual products may vary slightly in appearance.

  • We reserve the right to discontinue or change product specifications without notice.

3. Pricing & Payments

  • All prices are listed in UAE Dirhams (AED) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Payments must be made through approved payment methods available on our website.

  • In case of pricing errors, we reserve the right to cancel or refund affected orders.

4. Order Confirmation & Cancellation

  • Orders are confirmed only after successful payment authorization.

  • Afsaneh Beauty reserves the right to cancel or refuse any order due to stock unavailability, payment issues, or suspected fraudulent activity.

  • Customers may request order cancellation before dispatch only.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors beyond our control.

  • We are not responsible for delays caused by courier partners, weather conditions, or public holidays.

  • Customers are responsible for providing accurate delivery information.

6. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms & Conditions.

  • Hygiene-sensitive items such as cosmetics and personal care products are not returnable once opened or used.

7. Intellectual Property

  • All content on this website, including logos, text, images, graphics, and designs, is the property of Afsaneh Beauty and is protected under UAE intellectual property laws.

  • Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Attempt to gain unauthorized access to our systems

  • Upload or transmit harmful content, malware, or viruses

Violation of these terms may result in termination of access.

9. Limitation of Liability

  • Afsaneh Beauty shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Product usage is at the customer’s own risk and should follow instructions provided.

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

11. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of the United Arab Emirates.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

Email: support@afsanehbeauty.com
Business Location: Al Hamsa A building (office tower), 3rd Floor, office 307 , unit 55 , next to Ansar Gallery, Burdubai/Karama.