SHIPPING POLICY

At Afsaneh Beauty, we aim to deliver your orders safely, quickly, and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Locations

We currently deliver across UAE. Delivery availability may vary based on location and courier serviceability.

Delivery Timeline

Estimated delivery time is 2–5 business days after dispatch. Delivery timelines are approximate and may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout before payment. Any additional charges will be communicated in advance.

Order Tracking

Once your order is dispatched, tracking details will be shared via email or WhatsApp to help you monitor your shipment.

Delivery Issues

Please ensure that the shipping address and contact details provided are accurate. Afsaneh Beauty will not be responsible for delays or non-delivery caused by incorrect information provided by the customer.

Damaged or Missing Items

If you receive a damaged package or missing item, please contact us within 48 hours of delivery with supporting images or videos for quick assistance.

Contact Us

For any shipping-related queries, feel free to contact us:

Afsaneh Beauty
📍 Al Hamsa A Building (Office Tower),
3rd Floor, Office 307, Unit 55,
Next to Ansar Gallery, Bur Dubai / Karama
📞 042312955
📧 info@afsanehbeauty.com